Microsoft ERP

F&O and Business Central

Assessment

Get a Free Assessment of how MS Dynamics 365 can transform your business

Our free assessment services of your existing business processes are designed to provide a preview of how Microsoft Dynamics 365 Business Central can seamlessly fit into your organization, along with demonstrating the cost and timeline required to implement the ERP software.

Our Business Central Consultants will review, evaluate, and subsequently develop a feasible plan of action to successfully adopt the rich features of MS Dynamics 365 for your business based on your specific needs.

Citytech’s Assessment Approach

Review

Your current business processes
Use cases
End users
Key processes
Major bottlenecks in the process
Current network infrastructure
Migration requirements

Deliverables

A complete implementation plan and a detailed roadmap of the entire process.
A cost-effective and feasible proposal for implementing the process.
A step-by-step approach to assist you with the digital transformation of your business along with a solid strategy to maximize your ROI.

Move away from the hassle of managing your legacy system and adopt digital transformation with Microsoft Dynamics 365 Business Central.

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Upgrades

Accelerate the pace of your digital transformation with regular technology upgrades.

Technology is everchanging and to remain competitive in the current times, it is imperative to adopt digital transformation and surge ahead of the competition. As businesses evolve, they tend to outgrow their existing legacy systems. The need for adopting a solution that can handle complex modern technology has never been greater.

Citytech has over three decades of experience in helping global corporations adapt to the latest technology efficiently in a cost-effective manner. Our Consultants are aptly experienced in aiding our customers to embrace the change in their business.

Dynamics Business Central with its slick new interface has all the functionalities that a business can benefit from, including thousands of added features, and business automation advantages. If you’re looking to upgrade from your current NAV version, or enjoy the benefits of the smart new upgrade, then Citytech is happy to assist you in this journey of adapting to new features and functionalities posed by Dynamics 365 Business Central.

Benefits of Upgrading From Dynamics NAV to Dynamics 365 Business Central

Work on the most latest version with the most up-to-date tools and interface.
Choose from the option of Cloud or On-premise.
Get access to add-on industry-specific functionalities.
Leverage the latest technology like Power BI, Power Apps and AI.
Seamless integration with Microsoft 365 tools.

Citytech runs a review of your current solution and assesses the viability of the Dynamics 365 Business Central platform for your business, giving you a clear picture of how the upgrade can help your business thrive. We help you uphold the benefits of the solution and overcome the limitations associated with running your business on disparate systems.

Upgrade my business now

End to End Implementation

A successful implementation process is about converting business requirements into significant business benefits.

Our implementation process follows the Microsoft Sure Step waterfall process that is designed to guarantee agility and helps you get the most out of your ERP system.

The different stages of Dynamics 365 Business Central implementation include

Analysis

Identifying existing bottlenecks in the system.
Understanding the specific mission and goal behind the implementation.
Finalise the approved project plan.
Holding a meeting with key stakeholders.
Run workshops to gather user requirements.

Development

Developing the functionality to successfully meet all improvement points.
Conduct unit testing on all developed items.
Check final system configuration.
Support client during the performance testing phase.
Develop a rework plan based on the system testing results.

Deployment

End-user training.
Testing key functionalities to match the Analysis phase.
Deploy system improvements.
Perform a final quality audit.
Provide post-go-live support.

Training is an essential part of the implementation process to bring your team to par with the features of the new solution. With a proper training mechanism, you save thousands of hours otherwise wasted on figuring out the system and keep the hassles at bay!

Citytech Software is equipped to handle Dynamics 365 Business Central implementation projects adequately and help you understand your ERP system well. Our services are designed to derive maximum efficiency from your implemented system and deliver a high ROI.

Post Implementation Support

We don’t leave you stranded after the implementation! Our post-implementation support gives you the edge to surge ahead of the competition.

Citytech Software is a Microsoft Gold Partner and handles all your post-implementation queries efficiently while providing adequate support. Our team of Business Central Consultants guide you with all your post-implementation queries and provide all the adequate support required to get the most out of your implemented ERP.

At Citytech Software, we aim to provide quality customer service while offering complete value for money. Whether it is a system issue, query, process advice, training request, or additional support, our team is just a phone call away.

Post-implementation Support: The Citytech Advantage

A team of expert Business Central Consultants experienced in providing excellent post-implementation support.
Microsoft Gold Partner
Get prompt and instant resolution to your support call.
Well-trained customer support staff to guide you through the process without any unnecessary delays.
Multiple channels for support- contact us through phone, chat, or email.

Project Rescue Services

Is your Microsoft Dynamics 365 Project failing? Let Citytech get it right for you!

Is your Dynamics 365 implementation project on the brink of failure? Business system integration is notoriously tricky and can leave you with an incomplete or under-performing system. Citytech Software helps you to simplify the complex and support you in getting processes back on track.

Why is your implementation project failing?

Your Dynamics Partner lacks the requisite industry knowledge.
Poor project management skills.
Limited capacity to fully explore the benefits of the D365 platform.
Inadequate training leads to poor product adoption.
Lack of post-implementation support.
No expert guidance to move you out of the rabbit hole.
The improvements expected from the implementation haven’t been achieved.

Without the right partner, good communication, flexibility, and mutual understanding a project can suffer from both operational and financial losses. Reviewing, testing and re-configuring often can serve as a successful path to recovery. Citytech Software has the necessary experience to assess the system and create a successful plan to rescue your project and bring it back to fruition.

Our Transformation Planning Approach

Conduct a Survey - We undertake a survey to gain a quick and clear understanding of your implementation, customisations and business processes.
Assessment - Through a collaborative session we understand your current system environment and determine the specific needs of the project.
Review the system code - We will review the system code provided by your business to ensure that it is compatible with the platform.
Activate Managed Services - Once the plan of action is approved, we start working on your immediate requirements through our D365 Managed Services.