A strong CRM solution streamlines the process through which businesses interact with customers, prospects, and team members.

Dynamics 365 Sales brings everyone in the organization on the same page by leveraging a single, easy-to-reference dashboard that is configured to meet the exact demands of the Sales team. The Sales team is equipped to sell smarter with a suite of solutions like Office 365 and Dynamics 365 Sales that provide intuitive insights into customer health, upcoming risks, and next best actions.

The solution transforms the digital sales experience by connecting people and processes through a single, unified platform. The cloud-based solution centralizes customer data and improves collaboration through actionable insights designed to create a seamless sales experience.



Why choose Microsoft Dynamics 365 CRM?

Dynamics 365 CRM provides a flexible solution that can be customized to meet your specific business requirements.

  • Run multiple campaigns on different channels simultaneously with email marketing, web content, and events.
  • Personalize the customer experience by customizing their journey based on user engagement.
  • Prioritize leads using multiple technology-backed scoring models.
  • Gain important market insights through real-time data analysis.
  • Create custom dashboards to analyze your most important business data.
  • Make key business decisions and drive innovation with AI tools.
  • The Microsoft Cloud platform reduces operating costs and simplifies deployment across your infrastructure.

Microsoft Dynamics 365 Sales Capabilities

Boost sales performance
  • Connect through hybrid selling
  • Connect instantly with the experts
  • Be productive from anywhere
Smarter insights with AI
  • Replace intuition with insights
  • Take action seamlessly
  • Get notified about deal risks
  • Improve account relationships
Predict and manage pipelines with confidence
  • Gain visibility across the entire sales cycle
  • Spotlight potential strengths and weaknesses
  • Focus on important matters
Improve personal engagement through real-time coaching
  • Enable guided selling with in-the-moment insights
  • Quickly onboard new sellers
  • Easily implement best practices through a single collaboration platform

Bring the entire Sales team together to improve the buyer journey

Benefit for Sellers
  • Prioritized details of customers and activities
  • Effective suggested conversation techniques
  • Built-in collaboration tools
Benefit for Sales Managers
  • Effective planning and forecasting strategies
  • Real-time visibility of business processes
  • Coaching at scale
Benefit for Sales operations
  • Tailor-made for specific roles
  • Customizable AI
  • Configurable sales process
Build stronger and personalized relationships with the
capabilities of Dynamics 365 Sales

Contact us

Contact Details

Citytech Software DMCC
Unit 1308, Jumeirah Bay Tower X3, Cluster X,
Jumeirah Lake Towers, PO 128151, Dubai, United Arab Emirates

+971 4420 5486 +971 52997 7195

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